One plan. One organisation account.

When a family taps your link, we ask one question first: how was your experience? Families who choose 4 or 5 stars are invited to share it on Google, with your listing already loaded. Families who choose 3 or fewer are offered a private message straight to your director instead. Nobody is ever blocked from posting publicly. In practice, most unhappy families prefer a direct line to you over a public post, which means problems reach you first.

No. Every parent touchpoint is one tap on a link, on their own phone, with no login and no app. A review request, a settling check-in and an exit survey each take under 30 seconds to answer.

Automatic check-ins with every new family while they settle in, on days you choose, for example day 3, week 2 and week 6. A struggling response lands in your inbox with a risk alert the same day, while it is still fixable. A thriving response on the final check-in triggers the Google review invitation at the exact moment families feel most grateful.

Every review, survey answer and private message is read against 20 childcare-specific themes, from settling support and educator relationships to fee concerns and safety. It also picks up the emotion underneath, spots withdrawal language such as fee strain or day reductions, and pulls out every educator praised by name. You see the patterns without re-reading a single message.

Every theme maps to a National Quality Standard Quality Area. CentreProof shows praise and concerns for each Quality Area with the exact parent quotes behind them, which gives you family-voice evidence for QA1 through QA7 that builds itself all year round.

Email is the default, with optional prepaid SMS. Preview the required credits before sending a review request. Longer messages use more than one credit. Every message carries an opt-out.

Yes. Your reviews come in automatically each day, and you can reply straight from the dashboard. The composer also reminds your team of the golden rule of childcare replies: never confirm a child attends your centre in a public response.

Your data lives in an Australian-region database, is never sold or shared, and every centre's data is isolated from every other centre's. Parents only ever see their own check-in pages.

Most centres are live inside an afternoon. Connect your Google listing, add your families, switch on the Settling Pulse, and the first review requests can go out the same day.

Organisation pricing is $129/month for your first centre, $49 each for centres 2–10, $45 each for centres 11–25, and $42 each for centres 26–50. These are graduated rates, including GST. For 51 or more centres, ask for a custom quote. Email is the default. Optional SMS is prepaid: 100 credits $22, 500 $99, or 1,000 $187. One credit covers one segment. Start with a 14-day free trial, no card needed.

Buy credits when you need them: 100 for $22, 500 for $99, or 1,000 for $187 including GST. One credit covers one SMS segment, so longer messages cost more credits. Credits are shared across your organisation and do not expire while your account stays open. No SMS is included, automatic top-ups are off, and sending pauses when credits run out. Email remains available.

Yes. Cancel in two clicks from Settings, no lock-in contracts and no cancellation fees. Your data stays yours, and we'll export it for you on request.